E-Commerce Operations Specialist

AI&MI GROUP

£522-870[Monthly]
On-site - Puchong3-5 Yrs ExpBachelorFull-time
Share

Job Description

Benefits

  • Allowances

    Telecommunication Allowance, Medical Reimbursement

  • Employee Recognition and Rewards

    Commission, Performance Bonus, Incentives

  • Government Mandated Benefits

    Paid Holidays

  • Perks Benefits

    Employee Discount

  • Professional Development

    Professional Development

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave

Read More

Description

  • E-Commerce Strategy Development:
  • Oversee the day-to-day management of key e-commerce platforms (e.g., Shopify, Lazada, Shopee, and other regional online marketplaces).
  • Develop and execute comprehensive e-commerce strategies to increase sales and brand visibility.
  • Collaborate with the live host and facilitate the entire live stream process that drives conversions and brand awareness.
  • Continuously track and analyze platform performance metrics (such as sales, ROAS, CTR, etc.) and apply insights to refine strategies, improve conversion rates, and enhance user experience.


  • Product Listings & Merchandising:
  • Ensure high-quality, SEO-optimized product listings, including compelling product descriptions, high-resolution images, and accurate product specifications.
  • Implement and manage promotional campaigns, product bundling, and category merchandising.
  • Conduct data-driven analysis and A/B testing to refine strategies and enhance e-commerce performance.


  • Digital Marketing Integration:
  • Collaborate with the marketing team to create integrated digital marketing campaigns (e.g., email marketing, social media, paid search, influencer collaborations).
  • Leverage SEO/SEM, content marketing, and affiliate marketing strategies to drive traffic and sales.


  • Customer Service and Inventory Management
  • Ensure a seamless shopping experience for customers, focusing on user interface (UI), user experience (UX), and after-sales support.
  • Work with the customer service team to handle inquiries, complaints, and returns, maintaining high levels of customer satisfaction.
  • Collaborate with the logistics and inventory teams to ensure efficient stock management, timely fulfillment, and smooth order processing.


What We Offer:

  • 5 Working Days: Enjoy your weekends!
  • Attractive Remuneration: Competitive salary and performance-based incentives, staff welfare benefits!
  • Career Progression: Opportunities for personal and professional growth in fast-growing company!
  • Vibrant Work Environment: Join a young and innovative team.
  • Comprehensive Training: We invest in your development.


Ready to Shine? Apply Now! 


----

Join AI&MI Group! 

Leading the way in E-commerce Beauty & Wellness


Established in Singapore in 2020, AI&MI Group is a beauty and wellness company offering nutritional food supplements and skincare products. 

With brands such as IEM skincare, ZIEHA nutritious food, OEBAI beauty and fashion, and LABIG beauty cosmetics, the AI&MI Group strives for absolute quality and positions itself at the premium tier. It aims to be the world's most prestigious beauty and wellness (anti-aging) group.

At present, AI&MI Group operates subsidiaries in China, Malaysia, Singapore, Hong Kong, Canada, and the United States, with "IEM" being one of the world's leading luxury skincare brands.


Requirements

  • Bachelor’s Degree in Marketing, Business, E-Commerce, or a related field.
  • 5+ years of proven experience in e-commerce, particularly in a retail or consumer goods environment.
  • Proficiency in e-commerce tools, CRM systems, Google Analytics, and digital marketing platforms (SEO, SEM, Google Ads, Meta/Facebook, Instagram, TikTok).
  • Expertise in managing and optimizing online sales campaigns across various digital channels.
  • Strong ability to collaborate and lead cross-functional teams effectively.
  • Proven ability to analyze data and extract actionable insights to shape strategies.
  • Goal-oriented, able to perform in high-pressure environments while meeting tight deadlines.
  • A positive, collaborative, and proactive team player 
  • Fluent in English. And able to converse in Mandarin with Mandarin-speaking associates, partners, and clients.


Preferred Qualifications:

  • Experience managing teams and fostering cross-functional collaboration.
  • Background in handling regional or international markets, particularly in SEAs (Singapore, Malaysia, Indonesia)
Customer ServicePresentationSocial MediaCopywritingVideo EditingContent CreationSalesMarketing
Preview

Yining K

HR OfficerAI&MI GROUP

Just replied

Working Location

A-3-28, A-3-28, Medplus Pharmacy & Baby (IOI Boulevard, Puchong). A-G-28, IOI Boulevard, Jln Kenari 7, Bandar Puchong Jaya, 47170 Puchong, Selangor, Malaysia

Posted on 06 January 2025

AI&MI GROUP

Unfinanced / Angel

51-100 Employees

Beauty & Wellness

img
ZIEHA

View jobs hiring

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.