Front Office Manager

One Pacific Place Serviced Residences-CRC Branch

£651-781[Monthly]
On-site - Makati3-5 Yrs ExpDiplomaFull-time
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Job Description

Description

  • Oversee daily front office operations, ensuring efficient guest check-in and check-out procedures.
  • Manage and train front office staff, fostering a positive team environment.
  • Handle guest inquiries and complaints with professionalism and efficiency.
  • Collaborate with other departments to enhance overall guest experience.

Requirements

  • Educational Qualifications: Diploma in Hospitality Management, Tourism or related field.
  • Experience Level: 3-5 years of relevant experience in front office operations.
  • Skills and Competencies: Strong interpersonal and communication skills; proficient in customer service and relationship management.
  • Responsibilities and Duties: Oversee front desk operations, manage staff, ensure guest satisfaction, and handle inquiries.
  • Working Conditions: Hospitality industry, hotel setup with fast-paced environment, may involve flexible hours including weekends.
  • Qualities and Traits: Detail-oriented, proactive, and a team player with a positive attitude.
Interpersonal SkillsCommunication SkillsCustomer ServiceCustomer Relationship Management
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Chill Demate

HR ManagerOne Pacific Place Serviced Residences-CRC Branch

Reply 3 Times Today

Working Location

Salcedo Village, 161 H.V. Dela Costa, Makati City, 1220 Metro Manila, Philippines

Posted on 18 July 2025

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