IT Service Desk | Up to 40K Salary Package | Virtual Process

Nezda Technologies Inc.

£265-530[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Allowances

    Meal Allowance, Transportation Allowance, Medical Reimbursement

  • Employee Recognition and Rewards

    Performance Bonus, Employee of the Month Award, Employee Recognition Program, Incentives

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Health Insurance, Life Insurance, HMO

  • Perks Benefits

    Gym Membership

  • Professional Development

    Job Training

  • Time Off & Leave

    Sick Leave, Vacation Leave

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Description


  • Provide support to clients on 24/7 availability via phone, chat and email
  • Handle issues related to client technical issues ranging from simple pc related problems to application related issues (Active Directory, VPN, and other software’s).
  • Basic ticketing of all types of issues using appropriate CRM Toolset (Service Now)
  • Globally monitor, triage and escalate all system problems
  • Assist with computer operations activities as required
  • Provide support to remote users (using remote connectivity tools)
  • Knowledge of incident management tools
  • UP TO 35,000 SALARY PACKAGE
  • HMO day 1 -Free 3 HMO dependents upon regularization
  • Night Differential
  • Performance bonus
  • Work-Life Balance (Discounted Gold’s Gym / Anytime Fitness Membership, Happy Payday events, Marathon, Clubs, etc.)

Requirements

  • At least Completed 2nd Year College Undergraduate / Associate Graduate / Bachelor's Graduate
  • With at least 2 years BPO TSR or IT Service Desk / IT Help Desk Experience
  • Amenable to Start ASAP and Work Onsite
  • Must have available TOR/DIPLOMA
English LanguageTeamworkService NowActive Directory
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ac cruz

Assistant Talent Acquisition ManagerNezda Technologies Inc.

Active within three days

Working Location

Panorama Tower, 34th Street, corner Lane A, Taguig, Metro Manila, Philippines

Posted on 28 February 2025

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Nezda Technologies Inc.

101-500 Employees

Human Resources & Recruitment

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