Junior Trainer (Collection)
ABS Global Innovations Inc
₱20-25K[Monthly]
Remote1-3 Yrs ExpDiplomaFull-time
Share
Remote Details
Open Country：Philippines
Language Requirements：English | Tagalog
This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions
Job Description
People ManagementLeadership DevelopmentCoaching
Description
- Training Program Development: Design and develop training materials and programs specific to collections for online lending accounts, including modules on compliance, communication techniques, and best practices.
- Training Delivery: Conduct engaging and effective training sessions, workshops, and seminars for new hires and existing team members.
- Performance Assessment: Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics; make adjustments as needed to ensure training goals are met.
- Onboarding: Facilitate the onboarding process for new collection agents, ensuring they are equipped with the knowledge and skills required to excel in their roles.
- Continuous Improvement: Stay current with industry trends, changes in regulations, and best practices in collections to continuously improve training content and methods.
- Support and Guidance: Provide ongoing support and guidance to collection agents, addressing any questions or challenges they may encounter.
- Collaboration: Work closely with the Collections Team Leader and other departments to ensure training aligns with overall business goals and enhances team performance.
- Reporting: Prepare and present regular reports on training activities, outcomes, and areas for improvement to management.
Requirements
- Bachelor’s Degree in Business, Finance, Education, or a related field.
- 1-2 years experience as a collections trainer or in a similar training role, with a background in managing online lending accounts.
- Deep understanding of collections processes, particularly in the online lending industry.
- Excellent presentation and communication skills, with the ability to engage and motivate diverse audiences.
- Ability to develop comprehensive training materials and programs tailored to various learning styles.
- Experience in using training tools and technologies to deliver content effectively.
Preview
Carl Bago
HR AssistantABS Global Innovations Inc
High response rate
Benefits
Employee Recognition and Rewards
No Politics at Work, Performance Bonus
Professional Development
Career Development
Time Off & Leave
Government Mandated Leave
Posted on 06 December 2024
Sign In to Chat with Boss
Report this job
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
