Online Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Employee Recognition and Rewards
Holiday Gifts, Incentives
Government Mandated Benefits
13th Month Pay, Paid Holidays
Insurance Health & Wellness
HMO
Time Off & Leave
Bereavement Leave, Birthday Leave
Description
- Assist customers with inquiries via chat, email, and social media.
- Provide timely and accurate information about products and services.
- Resolve customer issues and ensure satisfaction.
- Maintain detailed records of customer interactions.
- Collaborate with team members to improve service processes.
- Participate in training sessions and team meetings.
Requirements
- Educational Qualifications: A Bachelor’s degree in any field is required.
- Experience Level: No prior experience is needed; we welcome fresh graduates.
- Skills and Competencies: Strong communication, problem-solving skills, and customer service orientation.
- Working Conditions: Remote work environment with flexible hours.
- Qualities and Traits: Patience, empathy, and a positive attitude are essential.
Caryl Faye Dionisio
HR OfficerMetacom Business Process Outsourcing Solution Inc.
More than ten replies today
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 07 July 2025
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