Shift Manager

Bornga

£266-333[月薪]
现场办公 - 马卡蒂3-5年工作经验本科全职
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职位描述

福利待遇

  • 津贴

    伙食补贴, 交通补贴

  • 员工表彰与奖励

    业绩加成, 周年礼物, 奖励机制

  • 法定福利

    13薪, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS

  • 额外福利

    员工折扣, 免费餐

  • 休假和请假

    产假和陪产假, 育儿假, 休假

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职位描述

  • 5% service charge
  • Supervise daily restaurant operations, including front-of-house and back-of-house activities.
  • Act on behalf of the company on matters pertaining to day-to-day operations.
  • Follow company instructions and policies to maintain quality service and product standards.
  • Work with honesty, integrity, and morality at all times.
  • Guide and manage subordinates to understand and follow company instructions and policies while ensuring their performance and behavior align with company standards.
  • Serve as a good example for subordinates.
  • Ensure employees maintain proper attire and appearance, requiring formal or semi-formal attire for managers.
  • Observe and manage employee attendance and leave requests.
  • Maintain cleanliness and sanitary conditions of the restaurant.
  • Ensure the restaurant is ready for operation daily.
  • Provide excellent service to customers and handle complaints promptly and professionally.
  • Understand and be familiar with every menu item and proper serving techniques.
  • Manage reservations efficiently.
  • Address damages, breakages, and employee mistakes while holding staff accountable.
  • Manage employee schedules, including day-offs, with management approval.
  • Order supplies based on operational needs and control inventory of supplies and company properties.
  • Make daily updates and reports to the management.
  • Ensure proper closing procedures of daily operations.
  • Lead and motivate staff to deliver outstanding customer service and ensure a positive dining experience.
  • Oversee hiring, training, scheduling, and performance evaluations for restaurant staff.
  • Monitor food quality, presentation, and service standards for consistency.
  • Maintain compliance with food safety and health regulations.
  • Analyze financial performance, including sales, expenses, and profit margins, to create actionable improvement plans.
  • Develop and implement marketing strategies to attract and retain customers.
  • Collaborate with kitchen and bar staff for smooth service flow and product quality.
  • Perform additional tasks as assigned by the company’s executives.


职位要求

Experience: Proven experience in restaurant management or a similar leadership role.

Skills:

  • Strong leadership and team management skills.
  • Excellent customer service and interpersonal abilities.
  • Financial management skills, including budgeting and cost control.
  • Proficiency in point-of-sale (POS) systems and restaurant management software.
  • Effective communication and problem-solving skills.

Knowledge:

  • Understanding of food safety and hygiene regulations.
  • Knowledge of inventory management and procurement processes.
  • Familiarity with marketing strategies to boost restaurant sales.

Physical Requirements: Ability to work on your feet for extended periods and occasionally lift heavy objects.

Schedule Flexibility: Willingness to work nights, weekends, and holidays as required.

Certifications (if applicable): Food Safety Manager Certification or equivalent, depending on local regulations.

质量控制运营管理英语非常有职业道德库存管理餐厅管理计算机知识成本管理书面和口头交流技能文档
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Bornga PH

OwnerBornga

今日回复 1 次

工作地址

Bornga, 2nd Flr. Alphaland Makati Place , Ayala Aveue, Cor Malugay, Ext, Makati, 1209 Metro Manila, Philippines

发布于 09 May 2025

Bornga

未融资

不超过50人

食品与饮料

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BORNGA

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