梦之源商贸有限公司网站客服

梦之源商贸有限公司

＄200-400[Monthly]

Remote3-5 Yrs ExpBachelorContract

Open Country：Worldwide

Language Requirements：English | Chinese | Japanese

Show original text

Responsible for answering customer inquiries online, providing professional product information and service support.
Handle customer complaints, maintain good customer relationships, and ensure customer satisfaction.
Timely feedback on customer needs, collaborating with the team to optimize service processes.
Proficient in using online customer service systems, effectively recording and tracking customer service issues.
Must possess strong communication skills and a spirit of teamwork.

Educational Qualification: At least a bachelor's degree or higher.
Work Experience: 3-5 years of relevant work experience required.
Skills and Abilities: Proficient in English, with customer service and problem-solving skills, familiar with sales channels and sales promotion, excellent interpersonal skills, and a strong work ethic.
Responsibilities and Duties: Responsible for customer inquiries, handling complaints, promoting sales, and providing high-quality service.
Working Conditions: Work in a fast-paced environment, which may involve shift work.
Qualities and Characteristics: Excellent communication skills, patience, teamwork spirit, and strong adaptability.

Englishcustomer serviceproblem solvingsales channelssales pitching and closinginterpersonal skillsstrong work ethic