Rank : Assistant Manager

Sales Support Officer is responsible for any deficiencies, approvals, and compliance of loan documents. He/She supports and works hand-in-hand with Business Sales Officers and various internal and external stakeholders to ensure completeness of loan requirements, movement of CLAs in the application/credit process without delay, consolidation, and preparation of sales reports, forecast monthly booking, strategize and prioritization of accounts, and supervision of the activities and tasks of MAs.

RESPONSIBILITIES:

• Consolidation of sales reports.
• Coordinates directly with customers for the completion of requirements.
• Ensures the completeness of loan requirements.
• Ensures CLAs move in the application/credit process without delay.
• Coordinates with Fulfillment for the documentation and implementation of approval.
• Forecasts monthly booking and strategizes & orchestrates prioritization of accounts to ensure attainment of booking target.
• Supervises the activities and task delivery of the MA to make sure all CLAs are properly acted upon.
• Ensures that loan documents are complete and properly executed by the Customer. The SSO shall be responsible for any deficiency, its approval, and compliance.

QUALIFICATIONS:

• Bachelor’s Degree in Business/ Marketing/ Management
• With knowledge of different banking products and services
• Good communication, writing and interpersonal skills

Please refer to job description.