Lee Systems Technology Ventures CSR Accounting Implementation Officer

Lee Systems Technology Ventures

£195-260[月薪]

混合办公 - 卡洛奧坎<1 年經驗本科全職

The Customer Support Representative / Implementation Officer is responsible for handling both existing and new client engagements.
This includes the implementation and training of LSTVI’s proprietary software solutions, addressing client concerns, and providing after-sales technical support.
The role ensures client satisfaction through responsive support, timely implementation, and proper documentation of enhancements and customization requests.

Bachelor’s degree in Information Technology, Computer Science, Business Administration or any related field.
A minimum of 1 year of experience in software implementation, client support, or a similar role is a PLUS
Excellent verbal and written communication skills in English
Strong troubleshooting and problem-solving skills
Proficiency in using CRM systems, remote access tools, and support ticketing systems
Ability to work under pressure and meet tight deadlines
High level of organizational skills and attention to detail
Willing to travel for on-site client training and support, if needed

客戶服務問題解決賬戶管理金融知識人際溝通能力會計後台支援