ALINO HOTEL Front Office Manager

ALINO HOTEL

£532-665[月薪]

现场办公 - 奎松市3 - 5 年經驗本科全職

Ensures the overall efficiency in the daily supervision of the various operations of the Front Office including the handling of enquiries and documentation of transactions.
Plans and executes control departmental budget.
Maintains detailed knowledge of the hotel’s services and hours of operation.
Operate all aspects of the Hotel Management System, including Property Management software (PMS) maintenance, report generation and analysis, and simple configuration changes.
Maintains a thorough knowledge of the room rates, types of rooms, corporate rates, package plans, and hotel facilities.
Respond to guest inquiries regarding rates and availability. Assists in answering inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel direction
Prepare revenue and occupancy forecasting.
Ensure implementation of all hotel policies and house rules.
Wear the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times.
Perform other duties as requested by management.