Job Title: Operations Supervisor - Warehouse Operations

Department: Operations

Location: 2GO Express

Reports To: Operations Manager

Job Summary:

We are seeking a detail-oriented and proactive Operations Supervisor to oversee daily inbound and outbound transactions, ensure efficient cargo handling, and maintain smooth logistics operations. This role requires strong coordination skills, attention to compliance, and the ability to manage vendor relations and team performance.

Key Responsibilities:

• Monitor daily inbound and outbound transactions to ensure timely processing.

• Oversee airline arrivals, retrievals, and cargo loading operations.

• Manage urgent deliveries with special handling requirements.

• Coordinate with dispatch planners to address undelivered transactions.

• Ensure accurate and timely encoding of transactions.

• Supervise cargo stuffing into containers and release of pier/pickup transactions.

• Participate in operational meetings and discussions on process improvements.

• Conduct team meetings to share updates and align on objectives.

• Provide special attention and monitoring for key accounts.

• Validate operational reports and review vendor billings.

• Coach staff on compliance and enforce corrective actions as needed.

• Ensure proper documentation and reporting of cargo irregularities.

• Maintain an updated inventory and uphold warehouse cleanliness and organization.

Qualifications:

• Experience in logistics, supply chain, or operations management.

• Strong problem-solving, coordination, and leadership skills.

• Ability to work in a fast-paced environment and manage multiple priorities.

• Proficiency in Microsoft Office and logistics systems is an advantage.

• Excellent communication and team management skills.

If you are a highly organized and results-driven professional, we invite you to apply and be part of our dynamic team!

Job Type: Full-time

Benefits:

• Additional leave

• Company Christmas gift

• Company events

• Employee discount

• Health insurance

• Life insurance

• Opportunities for promotion

• Paid training

• Promotion to permanent employee

Schedule:

• Monday to Friday

Supplemental Pay:

• 13th month salary

Education:

• Bachelor's (Preferred)

Experience:

• Forwarding/Warehousing: 1 year (Preferred)

Please refer to job description.