Key Responsibilities

• Generate and send invoices to customers in a timely manner.
• Ensure all billing details are accurate and complete.
• Follow up on outstanding invoices to ensure timely payment.
• Monitor accounts receivable aging reports and follow up on overdue accounts.
• Contact customers via phone, email, or letter to collect payments.
• Negotiate payment terms and arrangements with customers when necessary.
• Maintain accurate records of all transactions, including payments received and amounts due.
• Update customer accounts to reflect accurate payment history.
• Prepare and maintain reports on overdue accounts, payment trends, and collection efforts.
• Act as a point of contact for customers regarding billing inquiries and payment issues.
• Resolve disputes or discrepancies related to billing and payments.
• Provide exceptional customer service and maintain positive relationships with clients.
• Post payments to accounts, ensuring proper allocation.
• Assist in the reconciliation of accounts and resolve discrepancies.
• Process credit memos, adjustments, and refunds as needed.
• Collaborate with other departments to resolve any issues related to accounts receivable.
• Provide support to the accounting team with month-end and year-end closing processes.
• Prepare regular reports on the status of accounts receivable and aging.
• Analyze trends in payment patterns and identify potential issues.
• Assist in forecasting cash flow and contribute to budgeting efforts.

Minimum Experience:

• Minimum 2 years of experience in accounts receivable, billing, or a similar financial role.

Qualifications:

• High school diploma or equivalent required; associate’s or bachelor’s degree in accounting, finance, or a related field preferred.
• Proficiency in accounting software (e.g., QuickBooks, NetSuite, SAP) and Microsoft Office Suite, especially Excel.
• Strong understanding of accounting principles and procedures.
• Excellent attention to detail and accuracy in data entry.
• Strong organizational skills with the ability to prioritize tasks.
• Exceptional communication skills (both written and verbal).
• Strong negotiation and problem-solving abilities.
• Ability to work independently and manage multiple priorities.
• Knowledge of financial regulations and best practices in accounts receivable management.

Please refer to job description.