Call Center Agent

Buwelo an Exact Star Company

£459-524[Monthly]
On-site - Zambales1-3 Yrs ExpEdu not requiredFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Anniversary Gifts, Annual Appraisal, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Health Care On-Site

  • Perks Benefits

    Employee Discount, Parking Space

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Vacation Leave

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Description

  • Provide first-class customer service to Korean-speaking clients via phone, email, and other communication channels
  • Respond to inquiries, address concerns, and resolve issues in a timely and professional manner
  • Effectively communicate complex information in both Korean and English
  • Maintain detailed records of all customer interactions and follow up as needed
  • Collaborate with cross-functional teams to ensure customer satisfaction
  • Continuously seek ways to improve our processes and enhance the customer experience

Requirements

  • Fluency in both Korean and English, both written and spoken
  • Minimum of 1 year of experience in a customer service or call centre role
  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Ability to work in a fast-paced, dynamic environment
  • Commitment to providing exceptional customer service
KOREAN SPEAKINGEnglish LanguageCustomer ServiceInterpersonal SkillsCall CentreTeam Player
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HR OfficerBuwelo an Exact Star Company

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Working Location

Subic Bay Convention Center. R7HX+P9G, Subic Bay Freeport Zone, Olongapo, Zambales, Philippines

Posted on 20 August 2025

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