Customer Care Representative (Non-voice Account)

Sapient Global Services

£261-326[Monthly]
On-site - Quezon CityNo Exp RequiredDiplomaFull-time
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Job Description

Benefits

  • Allowances

    Transportation Allowance

  • Employee Recognition and Rewards

    Commission, Performance Bonus

  • Government Mandated Benefits

    13th Month Pay

  • Insurance Health & Wellness

    Dental Insurance, Health Insurance, Life Insurance, HMO

  • Others

    Company Social Events

  • Perks Benefits

    Free Meals, Parking Space

  • Professional Development

    Job Training

  • Time Off & Leave

    Bereavement Leave, Birthday Leave, Maternity & Paternity Leave, Sick Leave, Unpaid Extended Leave, Vacation Leave

  • Work-Life Balance

    Dependent Care

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Description

We're growing and we want YOU to be part of our Non-Voice Account Team! Experience a one-day hiring process and salary offer up to 25K plus monthly commissions!


Your Day-to-Day:

  • Manage non-voice account tasks including data entry, email correspondence, and chat support.
  • Provide accurate information and resolve inquiries through written communication.
  • Process service requests, updates, and follow-ups efficiently.
  • Ensure high-quality and timely responses to customer queries and issues.
  • Maintain detailed records of interactions and transactions.
  • Meet performance targets for productivity, quality, and customer satisfaction.


Requirements

  • College graduate of any course
  • No prior non-voice experience necessary—we provide comprehensive training!
  • Strong written communication and organizational skills.
  • Attention to detail and effective problem-solving abilities.
  • Familiarity with non-voice support tools and systems is a plus but not required.
  • Typing speed of at least 40 WPM (Words Per Minute).
  • Ability to work independently and as part of a team in a dynamic environment.


Why You Should Apply:

  • Competitive Salary (up to 25K)
  • Monthly Commissions
  • Fast-Track Career Growth for top performers
  • HMO with 2 FREE Dependents from Day 1
  • Free Coffee and Biscuits at the office (because we believe work should be enjoyable!)
  • Pioneer Accounts (including Voice and Easy Accounts)
  • Incentives, Signing Bonuses, and More Premium Perks
  • Flexible Shifts (Day, Mid, and Night)
  • Life Insurance & Retirement Plan for qualified team members


Work-life balance is real here. Join a team that values growth, efficiency, and making a difference. Whether you’re new to non-voice support or looking to advance your career, we have a place for you!


Ready to take the next step? Let’s chat about how you can grow with us—apply today!

English LanguageCustomer ServiceSchedulingProblem SolvingCall CentreOrganizational Skills
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Sapient Careers

RecruiterSapient Global Services

Active within three days

Working Location

SM City North EDSA. North Avenue, corner Epifanio de los Santos Ave, Quezon City, 1100 Metro Manila, Philippines

Posted on 01 August 2025

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