Customer Service Representative

Alorica

£333-399[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Description

  • Serve as the primary point of contact for customer inquiries.
  • Assist customers with inquiries, resolve issues, and provide product information.
  • Provide accurate information regarding products and services.
  • Resolve customer complaints efficiently and professionally.
  • Maintain customer records and document interactions.
  • Collaborate with team members to enhance service delivery.
  • Continuously learn about product updates and industry trends.

Requirements

  • Educational Qualifications: High/Senior High School diploma is required.
  • Experience Level: No prior experience required; training will be provided.
  • Skills and Competencies: Strong communication, problem-solving, and customer service skills.
  • Working Conditions: Office environment, possibly remote; flexible hours may be available.
  • Qualities and Traits: Patience, empathy, adaptability, and a positive attitude are essential.
English LanguageCustomer ServiceProblem SolvingTeam Player
Preview

Edilbert Balla

Sourcing AssociateAlorica

Active within three days

Working Location

Ground Floor, Three Cyberpod Centris, Three Cyberpod Centris, Eton Centris, Epifanio de los Santos Ave, Diliman, Lungsod Quezon, Kalakhang Maynila, Philippines

Posted on 02 June 2025

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