• Interact with customers to provide information and support regarding products and services.
• Resolve customer complaints and issues in a timely and efficient manner.
• Process orders, forms, applications, and requests accurately.
• Maintain records of customer interactions and transactions.
• Communicate with other departments to resolve customer queries.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred, but not required.
• Experience Level: Entry-level (0–2 years of experience).
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Ability to effectively handle customer inquiries and complaints.
• Qualities and Traits: Patience, empathy, and problem-solving skills.
• Working Conditions: Fast-paced environment with potential for high call volume.