Duty Manager

Shangri-La Group

Negotiable
On-site - Makati3-5 Yrs ExpDiplomaFull-time
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Job Description

Description

Shangri-La Boracay

Located in the country’s premier beach destination, Shangri-La Boracay is a luxurious and serene haven for vacationers. Dramatically situated on a hillside in a flourishing nature reserve at the northern tip of Boracay Island, the 12-hectare resort is a 10-minute drive from the popular White Beach. The resort offers 219 rooms including 36 villas and suites; comprehensive leisure facilities; 350 meters of secluded beachfront; and a thriving ecosystem of diverse flora and fauna. Within the resort, guests may find a tranquil escape in Chi, The Spa.

As a Duty Manager, We Rely On You To

  • Ensure smooth operation on a daily basis
  • Enhance overall guest experience during their stay
  • Supervise and direct the Front Office team
  • Ensure all colleagues are kept up-to-date with hotel products and services
  • Monitor all arrivals and departures from a guest experience perspective
  • Respond to emergencies according to standard operating procedure (SOP) and ensure the safety of guests and colleagues

We Are Looking For Someone Who

  • Takes pride in being a hotelier
  • Is a self-starter
  • Is a friendly, helpful and trustworthy leader
  • Fully understands room operations
  • Fully understands front desk operations
  • Has experience in the same capacity with hotel background
  • Preferably comes from a hotel management-related education background
  • Has strong interpersonal skills

If you are the right person, what are you waiting for? Click the apply button now!

Requirements

Please refer to job description.

CommunicationProblem SolvingAdaptabilityTime ManagementTeamworkAttention To DetailCritical ThinkingOrganizationCreativityCustomer Service
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Boss

HR ManagerShangri-La Group

Working Location

Ayala Avenue corner Makati Avenue, Makati, PH

Posted on 22 May 2025

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