Hardware Installer Technician

Fireclay Corporation

£203-271[Monthly]
On-site - Makati1-3 Yrs ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Incentives

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Company Equipment, Well-Stocked Pantry

  • Professional Development

    Diversity Program, Employee Assistance Program, Job Training, Mentorship Program, Professional Development

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave

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Description

  • Provide expert technical assistance to customers post-purchase.
  • Troubleshoot and resolve product issues via phone, email, and chat.
  • Collaborate with engineering and product teams for solutions.
  • Document support interactions and update the knowledge base.
  • Train customers on product usage and best practices.
  • Ensure high levels of customer satisfaction and retention.

Requirements

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: 1-3 years of relevant experience as a technician or in quality audit roles.
  • Skills and Competencies: Proficient in technical tasks, quality inspection, and documentation.
  • Responsibilities and Duties: Conduct audits, maintain equipment, and ensure compliance with quality standards.
  • Working Conditions: Generally office-based with occasional fieldwork; may involve manual tasks.
  • Qualities and Traits: Detail-oriented, motivated, and strong communication skills necessary.
Teamwork
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Vivian Joy Vergara

HR OfficerFireclay Corporation

Working Location

109, First Midland Condominium Building. First Midland Condominium Building, 109 Gamboa, Legazpi Village, Makati, Metro Manila, Philippines

Posted on 17 February 2025

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