Order Management Associate / Analyst

Continental

Negotiable

リモートワーク１年以上３年未満の経験大卒正社員

リモートワークの詳細

募集している国：フィリピン

必要言語：英語

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

職務内容

説明

Company Description

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more than 190,000 people in 58 countries and markets. On October 8, 2021, the company celebrated its 150th anniversary. The ContiTech group sector develops and manufactures, for example, cross-material, environmentally friendly and intelligent products and systems for the automotive industry, railway engineering, mining, agriculture and other key industries. Guided by the vision of “smart and sustainable solutions beyond rubber,” the group sector draws on its long-standing knowledge of the industry and materials to open up new business opportunities by combining various materials with electronic components and individual services.

Job Description

In Scope:

Enter SAP Orders according to ContiTech (CT) Work Instructions, MTS Orders in SAP Module SD (P61) -> Pilot AAM PTS Business
Order Intake via EDI, Tangro, manual orders
Confirm orders with leadtimes based on CT Guideline to customers via SAP workflow (automatic) or shared E-Mail Address within 2 working days
Orders will be sent from CT to External Service Provider via E-Mail
Training / Onboarding initially done by CT; afterwards Train a Trainer concept by Service Provider
In case of questions the Service Provider needs to contact CT Contact immediately
Fixed price / order or flat- rate
Payment once a month
In case of mistakes the Service provider needs to be liable for consequental damage
NDA crucial for external provider

Qualifications

▪ Bachelor’s degree or equivalent

▪ 2-5 years of experience in Customer Service, Order Management or Suppy Chain roles

▪ Order Management Or Supply Chain Management Experience Required

▪ Small group project or process improvement initiative

▪ At least 2 years experience in a BPO or shared services environment working with Asia, Australia, Europe, South Africa, Latin America or North America market.

Additional Information

Work effectively in teams, including multi-disciplinary teams
Demonstrates even-tempered, tactful, considerate and pleasant behavior
Presents and maintains a professional demeanor
Self-starter, able to determine work steps based on management direction
Takes initiative and asks clarifying questions as necessary
Demonstrated ability to manage multiple priorities and follow through on projects to completion
Maintains composure in a fast-paced, rapidly changing environment
Consistently exhibits sound professional judgment
Ability to identify and analyze issues, prioritize and quickly recommend and implement appropriate solutions
Demonstrated ability to achieve successful outcomes in handling difficult situations, customers and suppliers
Thinking critically and structuring analyses to solve poorly defined problems
Basic project management skills, including understanding how to plan for own work in reasonable time frame and break tasks into achievable sub-tasks
Strong analytical abilities, including ability to leverage Excel, Access and other quantitative analysis tools
Strong business modeling experience
Ability to effectively interact with many levels of management in both one-on-one and multi-disciplinary group settings
Good written and oral communication skills

Ready to drive with Continental? Take the first step and fill in the online application.