Call Center Representative

Metacom Business Process Outsourcing Solution Inc.

£260-325[Monthly]
On-site - Quezon CityNo Exp RequiredBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Holiday Gifts, Incentives

  • Government Mandated Benefits

    13th Month Pay

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Sleeping Quarters

  • Time Off & Leave

    Bereavement Leave, Compassionate Leave, Maternity & Paternity Leave, Vacation Leave

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Description

  • Respond to customer inquiries via phone and email.
  • Provide accurate information and resolve issues promptly.
  • Maintain high levels of customer satisfaction.
  • Document interactions and updates in the system.
  • Collaborate with team members to improve processes.
  • Adhere to company policies and procedures.
  • Participate in training and development sessions.

Requirements

  • Educational Qualifications: Bachelor's degree in any field.
  • Experience Level: No prior experience required; entry-level candidates are welcome.
  • Skills and Competencies: Strong communication skills, problem-solving abilities, and a customer-focused attitude.
  • Working Conditions: Standard office environment with regular hours; some shifts may be required.
  • Qualities and Traits: Patience, empathy, adaptability, and a desire to help others.
Customer Service
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Caryl Faye Dionisio

HR OfficerMetacom Business Process Outsourcing Solution Inc.

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Working Location

Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines

Posted on 08 July 2025

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