Customer Service Representative

Metacom Careers

£399-599[Monthly]
On-site - Quezon CityNo Exp RequiredBachelorFull-time
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Job Description

Description

  • Provide exceptional customer service to clients via phone, email, and chat
  • Resolve customer inquiries and issues promptly and effectively
  • Maintain accurate records of customer interactions
  • Collaborate with team members to enhance service processes
  • Assist in product knowledge training for team members
  • Contribute to a positive team environment

Requirements

  • Educational Qualifications: Bachelor's degree required.
  • Experience Level: Less than 1 year of experience in customer service or related field.
  • Skills and Competencies: Proficient in English, strong customer service skills, ability to effectively pitch and close sales, and technical proficiency.
  • Working Conditions: Office environment with occasional remote work.
  • Qualities and Traits: Strong communication skills, problem-solving mindset, and a positive attitude.
English LanguageCustomer ServiceSales Pitching and ClosureTechnical Skills
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Brenny Lamban

HR ManagerMetacom Careers

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Working Location

Alorica. Three Cyberpod Centris Edsa, cor Quezon Ave, Diliman, Quezon City, 1100 Metro Manila, Philippines

Posted on 10 May 2025

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