Client Specialist
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Others
Company Social Events, Office Parties
Perks Benefits
Company Equipment
Professional Development
Job Training
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve customer inquiries and complaints efficiently.
- Maintain accurate records of customer interactions.
- Collaborate with team members to enhance service delivery.
- Stay updated on product knowledge and company policies.
- Demonstrate patience and empathy in all interactions.
- Meet performance metrics and contribute to a positive team environment.
Requirements
- Educational Qualifications: at least HS grad or 2ND year college undergraduate.
- Experience Level: at least 6 mos international bpo experience excluded of training and nesting
- Skills and Competencies: Strong communication, problem-solving, and interpersonal skills.
- Working Conditions: Office environment with standard working hours; occasional overtime may be required.
- Qualities and Traits: Empathetic, detail-oriented, and resilient under pressure.
Carmina Cuala
HR OfficerMetacom Business Process Outsourcing Solution Inc.
High response rate
Working Location
3/f, Southgate Mall. 2258 Chino Roces Ave, Makati City, Metro Manila, Philippines
Posted on 16 July 2025
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Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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